B-Live Gaming Bingo Software

B-Live Gaming is an online bingo platform provider that launched in 2009 in the Netherlands. Today, B-Live Gaming has clients that operate Benelux and new UK bingo sites.

B-Live Gaming specialises in live bingo rooms, that feature live streaming chat hosts, unique side games, and 3-way private chat boxes.

This software company has received multiple awards for innovation and bingo community management. B-Live Gaming also claims to have one of the best retention rates and player lifetime values. It also brings an innovative twist to online bingo and social gaming as a whole. If you want to know more about this live gaming software provider, read on!

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The B-Live Engine: Live Gaming Platform

The B-Live Engine is the trademark product of B-Live Gaming. The company boasts that the B-Live Engine captures the hearts and minds of the newer generation of online bingo players.

The B-Live Engine offers exclusive webcam features that allow players to interact with each other on a more personal level. These features are Videochats, Live Chat Hosts, and Live Win Moments.

Videochats allow players to chat with up to three people simultaneously using their webcam. The Live Chat Hosts feature allow players to interact directly with the bingo moderator. The final feature – which is a pending patent for the company – is the Live Win Moments. This allows players to see immediately who has won the online bingo game. The “We have a winner!” banner will appear on their screens, and show the lucky player who just won the jackpot.

Operators who are interested in the B-Live Engine will be happy to know that they can run their own, fully customised live webcam bingo site, with multiple real money bingo rooms, instant-win games, and networked jackpots. The Engine is scalable to up to 3,000 concurrent live webcams, making it the only one of its kind in the online world.

The B-Live Engine has a great track record in terms of player lifetimes, player spend and player retention rates. Aside from what has already been mentioned, the Engine also offers:

• Fast configuration of regular bingo games, chat rooms, and jackpots.
• Fully flexible and customisable bingo bonus system.
• Top-of-the-line reporting, scheduling, and administration software.
• Custom-built admin for live chat hosts.
• Great selection of bingo side games from Microgaming Quickfire Bingo.
• Innovative video monitoring feature for tracking of player behaviour (to prevent instances of abuse).

B-Live Gaming Game Admin Services

B-Live Gaming understands that operators have to continuously ensure that player accounts and activities are secure and efficient. That is an integral part of managing an online gaming business. To answer to the needs of operators, B-Live Gaming offers a scalable and flexible back office system.

Here are the key functions of the Game Admin:

• Player registration with e-mail verification
• KYC and age verification
• Affiliate and bingo bonus tracking
• Tracking player profiles and activity
• Secure log in and session handling
• Financial data and payout control
• Role management
• IP blocking and tracking
• Full game and room statistics, plus full customer communication with our mailing and bonus systems
• Responsible gaming

B-Live Gaming Bonus System

One of the best ways to attract and retain online players is through online bingo bonus codes. The B-Live Gaming platform allows operators to be in full control of the bonuses being given away. Operators can use the unique bonus code system that sends promotion codes to specific players that meet certain criteria.

Here are the key features of the Bonus System:

• Full control over the criteria, length of bonus, and how the bonus offer is structured.
• The bonus rewards can include free bonuses, cash bonuses, and initial bingo deposit bonuses.
• Full control over the wagering requirements.

B-Live Gaming Bingo Games

B-Live Gaming offers the standard bingo games – 75-ball, 75-pattern, 90-ball – as well as speed bingo games.

With the continuous success of the company’s live bingo innovations, B-Live Gaming is also working on a live online Roulette Engine and a live Blackjack Engine.

B-Live Gaming Awards

B-Live Gaming has been recognised multiple times because of its high quality products and services.

In 2011, B-Live Gaming was praised at the EGR Awards. The company won in the following categories: Innovation in Gaming, Best Online Bingo Innovation, and Best Newcomer.

That same year, B-Live Gaming was also recognised by WhichBingo.co.uk as the New Site of the Year. Aside from these awards, the company has also been recommended by BingoPort.com and Bullet Business.

B-Live Gaming Security

Unlike most bingo software sites that do not disclose the real names of players, sites powered by B-Live Gaming take the anonymity out of the online gaming equation by adding the live webcam features. This means players can see other players, as well as the winners of the games. The company believes that the webcam features provide the best all round online bingo experience, because it allows players to physically see who is playing on the site. This helps reduce instances of fraud, and it also creates a solid barrier for players under the age of 18.

B-Live Gaming takes social responsibility seriously. The social responsibility commitment of the company means that online players will be supported, as long as they stay within their limits. Bingo sites powered by B-Live Gaming are essentially self-policing. The trained chat hosts and customer service agents are always on guard for signs of trouble. Any problematic online players are dealt with in a considerate but strict manner.

B-Live Gaming Customer Support

B-Live Gaming believes in providing nothing less that excellent services within the gaming industry. The company stands by the ideals of trusting, respecting, and building rapport. These ideals are integral to maintaining player retention rates.

In line with those beliefs, B-Live Gaming considers customer support as vital in the thriving online bingo community. The company carefully trains customer support agents so that they can form great relationships with customers. They also play a role in creating an inviting atmosphere for players, such that players feel absolutely confident when they contact support.

Customer support agents are also trained to identify statements made by players that could possibly indicate a betting problem. This allows agents to provide much needed advice, so that everyone on the site can continue to play responsibly and have fun.