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William Hill Australia Login Issues
By Brodey Sheppard - January 08, 2020
William Hill has recently had some significant changes in Australia, and as such many former visitors to William Hill are having issues logging in.
William Hill Australia Re-branding as bet easy!
William Hill Australia and also CrownBet and are now BetEasy. I am not sure as to why William Hill decided on this change, but I am sure it made sense to them. So as far as the William Hill Login is concerned, you can't do it at williamhill.com.au/login anymore.
If you visit the above link, you are redirected via your browser to the following webpage beteasy.com.au/welcome#
Can you use you William Hill Login Details at BetEasy?
According to BetEasy your login detail from having a player account at CrownBet or if you had an existing betting account at William Hill, you can login with your William Hill email address as your user-name and your current account password.
Once you have done this, we strongly recommend that you update your old William Hill Login password to a new one. By changing your password, it will give you some protection in the migration process and is always good practice to change your password periodically when you bet online just as a good security measure.
How to Retrieve forgotten password
If you have forgotten your old William Hill Login details or password, you will be ok. You should be able to enter the email into Beteasy and click the "Forgot Login details" to recover your password.
You will then be sent via email a temporary password to use and then asked to enter a new login password the next time you go back to the BetEasy website to login to your betting account.
What to do if you have lost your William Hill login details?
Here you have two options.
Contact support at Beteasy and inform them you have lost your login details from your old account. They will be able to talk you through the recovery process.
Sign up for a brand new account at Beteasy by following the signup process on the site. You will be required to run through all the normal identification processes and adding money to your wallet.
The downside to setting up a new account is that you have to go through the whole process of setting up your account again and create new login credentials. Added to this, if you had funds in your William Hill Australia wallet, then you won't be able to get that money back. This may not be an issue if it's only a small amount, but for more significant sums, you should go through the steps of contacting their support.
Customer Verification checks
If you do go down the path of trying to recover your former account details with William Hill you may be asked to provide;
Your Full Name
Your Date of Birth
Scans of Identification such as your passport or drivers license
A utility bill that has your name and current address on it
And other details that may have been stored in your user login account.
Can you Cash out at bet Easy?
If you have managed to login at BetEasy and you have funds in your account, you can decide to either place a bet with BetEasy just as you would have in the past at William Hill Australia. Alternatively, you may decide you want to take your funds out of the wallet and withdraw them and to bet at a different online sports book!
If you do decide to withdraw your funds from the wallet, you will have to abide by the terms of the wagering requirements. These terms can be found here at https://beteasy.com.au/terms-and-conditions#cash-out but effectively mean that if you have winnings that were generated from winning bets that had bonus cash applied to them, you will NOT be able to withdraw all the funds from your wallet.
How to make a deposit at BetEasy?
There are a range of types of depositing at this online sportsbook including;
Deposit with Visa
Deposit with Poli
Deposit with Mastercard
Deposit with Bpay
Deposit with Paypal
Different fees apply, but for simplicity, you can deposit with a standard credit card or Paypal.
How to contact William Hill or now BetEasy?
For queries related to your William Hill Login details or your new Beteasy sportsbook account their customer support phone number is 13 2769 or send on online support request via their online form at this page https://beteasy.com.au/support#contact-us-feedback
I hope this article has helped you with your login questions and that you are now able to access your wallet and account that you once at William Hill via BetEasy!