Our Impression of 21 Casino
21 Casino delivers a strong all-round experience. From the moment you land on the site, it’s clear this casino values clean design and player-friendly navigation over flashy visuals. Everything loads quickly, the interface is clean, and the games are easy to browse whether you’re on desktop or mobile.
What sets 21 Casino apart is its combination of high-value bonuses and a vast game library of over 2,300 titles from top developers like NetEnt, Evolution, and Microgaming. The welcome offer, 100% up to £500 plus 21 free spins no deposit, stands out as one of the most generous in the UK market, although its 40x wagering requirement is quite demanding.
In testing, deposits and withdrawals worked seamlessly. I deposited £40 via Visa and had funds credited instantly, while withdrawals were processed in under two days. The mobile site, though lacking a dedicated app, offers excellent performance and intuitive navigation.
Overall, 21 Casino feels like a dependable, well-structured platform for UK players who want straightforward gameplay, large bonuses, and fast payments without unnecessary distractions.
Pros
- Generous welcome bonus up to £500 + 21 free spins
- Excellent mobile performance without an app
- Wide selection of 2,300+ games from 80+ providers
- Fast withdrawals and clear payment processing
- 24/7 live chat and email support
- Licensed by the UKGC
- No deposit free spins available for new players
Cons
- High wagering requirements (40x on deposit + bonus)
- No FAQ section
- Theme and design can feel plain
- No phone support
21 Casino Bonus & Free Spins
21 Casino makes a strong first impression with one of the most generous bonus packages available to UK players. The welcome offer combines both a no deposit bonus and a large first deposit match, giving new players two ways to get started.
21 Casino No Deposit Bonus
Before you even make your first deposit, you’ll receive 21 free spins on Book of Dead — one of the UK’s most popular online slots. This offer requires no deposit or bonus code.
Simply register an account, and once your details are automatically verified, your spins will be added to your account.
No Deposit Bonus Terms:
- 21 free spins on Book of Dead
- Wagering requirement: 35x
- Maximum cash out: £100
- Spins expire in 10 days
- No bonus code required
It’s a small but appealing offer for casual players who want to test the casino’s platform before committing real funds.
21 Casino Welcome Bonus
When you’re ready to deposit, 21 Casino greets you with a 100% match bonus up to £500 on your first deposit. This is one of the largest single-deposit bonuses available among UK-licensed casinos.
- Welcome Bonus Details:
- Bonus: 100% up to £500
- Minimum deposit: £10
- Wagering requirement: 40x (deposit + bonus)
- Maximum bet: £5 while wagering
- Bonus validity: 30 days
- Bonus code: Not required
Although the size of the bonus is impressive, the wagering terms are on the heavy side. You must wager both your deposit and bonus 40 times before converting your bonus funds to cash. That said, there’s no withdrawal cap on the main welcome bonus, which gives it a major edge over casinos that restrict maximum winnings.
The casino’s interface makes tracking wagering progress easy. Under “Bonus Details” in your account menu, you can monitor your remaining balance and progress in real-time—a feature that makes managing bonuses far more transparent.
Ongoing Promotions and Loyalty Program
Beyond the initial welcome package, 21 Casino offers occasional reload bonuses and free spin promotions, though these vary over time.
Regular players are automatically enrolled in the Royalty Loyalty Program, which awards loyalty points for every wager placed. For every 200 points earned, players receive a £1 bonus, which can be redeemed in the loyalty store. It’s a straightforward system with no complicated tiers or hidden conditions.
Who Are 21 Casino?
21 Casino launched in 2015 and operates under White Hat Gaming Limited, one of the UK’s most reputable iGaming platform providers. The company is based in Malta and holds licences from both the UK Gambling Commission (licence no. 52894) and the Malta Gaming Authority (MGA/B2C/370/2017).
This dual licensing ensures a high level of player protection, responsible gaming standards, and compliance with strict financial and data security laws. In practice, that means 21 Casino follows all requirements for fairness, fund segregation, and responsible gambling checks—making it a safe and trustworthy destination for UK players.
From the start, 21 Casino’s brand identity has been built around luxury and simplicity. The site features a clean white and gold color-palette, designed to mimic the feel of a high-end casino. It’s not the most visually exciting casino, but that minimalism helps with usability, especially on mobile devices.
The platform itself runs on White Hat Gaming’s proprietary software, which is known for its stability and speed. This same platform powers several other trusted casino brands such as Casimba, SpinYoo, and Slot Planet, giving 21 Casino a solid technical foundation and shared reputation for reliability.
Although 21 Casino doesn’t boast flashy features or gamification tools, it excels in core areas: large bonuses, broad game selection, and consistent performance. Its long-standing UK presence and clean record with regulators are reassuring signs that this is a legitimate and well-managed casino rather than a new, untested brand.
Getting Started at 21 Casino
When testing the sign-up flow, I found the process intuitive from start to finish. My free spins were credited instantly after registration. This made for a smooth first experience with no technical issues or confusing steps.
How to Sign Up and Claim Your Bonus
Follow these simple steps to get started at 21 Casino:
- Visit the 21 Casino website and click “Join Now.”
- Enter your details — name, address, email, and date of birth.
- Verify your account — usually done automatically using your registration details.
- Claim your no-deposit bonus of 21 free spins on Book of Dead.
- Make your first deposit of at least £10 to unlock the 100% match bonus up to £500.
- Start playing your favourite slots, table games, or live dealer titles.
Once your deposit is complete, both cash and bonus balances appear instantly in your account. You can track your wagering progress and bonus details directly from your account dashboard, which updates in real time — a convenient feature rarely seen at smaller casinos.
Account Verification (KYC)
Like all UKGC-licensed casinos, 21 Casino is required to verify your identity. In most cases, this is something that is not fully triggered until you make your first withdrawal. If documentation is needed, you may be asked to upload:
- Photo ID (passport or driving licence)
- Proof of address (utility bill or bank statement)
- Proof of payment method (e.g., debit card screenshot)
Ease of Use
21 Casino’s interface is one of its strongest features. Everything is clearly labelled, and the simple top navigation menu makes it easy to find games, promotions, and payment options. The overall layout feels modern but understated, and pages load fast even during peak hours.
For players who appreciate efficiency over flashiness, 21 Casino’s minimalist design is refreshing. It gets you from registration to your first spin in less than five minutes.
Slots & Games at 21 Casino
21 Casino offers one of the largest and most varied game selections in the UK, featuring over 2,300 titles across slots, jackpots, table games, and live dealer experiences. The layout is simple, fast, and responsive — everything loads quickly and performs smoothly on both desktop and mobile.
Players can explore everything from classic 3-reel slots to modern Megaways titles, along with an impressive range of progressive jackpots. Popular games include Book of Dead, Starburst, Immortal Romance Mega Moolah, Wolf Gold Ultimate, and Divine Fortune. All slots run in instant-play mode with no downloads required.
The casino’s library is powered by more than 80 leading software providers, including top names like:
- NetEnt
- Microgaming
- Big Time Gaming
- Evolution
- Red Tiger
- Thunderkick
This strong mix ensures a diverse range of styles, themes, and gameplay options to suit every type of player.
Fans of traditional casino games can enjoy over 100 table titles, including multiple versions of roulette, blackjack, baccarat, and video poker. There are also several crash games, offering fast-paced gameplay similar to instant-win titles.
Jackpot hunters will find more than 120 progressive games, with well-known titles such as Mega Moolah, Divine Fortune, and Major Millions. Categories are clearly organised, and performance remains smooth even on high-graphic games.
Live Casino Games
21 Casino’s Live Casino is powered primarily by Evolution Gaming, the industry leader in live-dealer entertainment. The collection includes over 200 live tables, covering every classic game along with modern twists and game show-style formats.
Popular Live Titles Include:
- Live Blackjack
- Live Roulette
- Casino Hold’em
- Texas Hold’em
- Dream Catcher
- Monopoly Live
- Super Sic Bo
- Deal or No Deal
All live games are streamed in high-definition from professional studios, and players can chat directly with dealers and other players in real time. Bet limits range from low to high, so it’s suitable for all budgets.
21 Casino Mobile Casino
21 Casino performs impressively on mobile, offering a streamlined browser-based experience across iOS and Android devices. Although there’s no dedicated app, the mobile site is fully responsive and mirrors the desktop version in both design and functionality.
All 2,300+ games — including slots, jackpots, and live dealer tables — run in instant-play mode without any need for downloads. Pages load quickly, the interface is clean, and navigation feels natural even on smaller screens.
During testing, I found that switching between games, checking bonuses, and making deposits worked flawlessly. The mobile layout keeps everything within easy reach, and the four-icon menu at the bottom of the screen makes navigation simple.
While the absence of an app might deter a few players, 21 Casino’s browser version delivers a polished, high-speed experience that easily competes with app-based casinos.
Support Options Available at 21 Casino
21 Casino provides reliable customer support that’s available 24/7, ensuring help is always within reach when you need it. Support can be accessed directly from the site through live chat or email, both of which are responsive and staffed by knowledgeable agents.
The only downside is the lack of a phone support line and an FAQ section, which means simple queries that could be answered instantly often require contacting support. Still, the quality and responsiveness of the live chat team make up for this limitation.
Here’s an overview of the available support channels:
| Support Channel | Availability | Response Time |
| Live Chat | 24/7 | Under 1 minute |
| 24/7 | Within a few hours | |
| Phone | Not available | – |
| FAQ Section | Not available | – |
Responsible Gambling at 21 Casino
21 Casino promotes safe and responsible play under the strict supervision of the UK Gambling Commission and the Malta Gaming Authority. The casino provides several tools to help players stay in control, including deposit limits, time-out options, session reminders, and full account history access.
Players can also choose self-exclusion or permanent account closure at any time. Support links to trusted organisations like GamCare, GambleAware, and Gamblers Anonymous are easy to find under the Responsible Gambling section.
21 Casino’s approach is practical and player-focused — the tools are clear, easy to set, and backed by recognised support networks.
FAQ
Who owns 21 Casino?
21 Casino is owned and operated by White Hat Gaming Limited, a well-established iGaming company based in Malta.
Is 21 Casino legit?
Yes. 21 Casino is fully licensed by the UK Gambling Commission and the Malta Gaming Authority, ensuring player safety, fair play, and secure transactions.
What is the welcome bonus at 21 Casino?
New players can claim a 100% match bonus up to £500 on their first deposit, plus 21 free spins on Book of Dead with no deposit required.
What are the wagering requirements?
The welcome bonus has a 40x wagering requirement on both the deposit and bonus, while the free spins have a 35x requirement.
How long do withdrawals take at 21 Casino?
Withdrawals are typically approved within 24–48 hours, with funds arriving in 0–3 working days depending on the payment method used.
Does 21 Casino have a mobile app?
No, there’s no dedicated app, but the mobile site runs smoothly through any browser and provides full access to all games and features.
What payment methods can I use?
21 Casino supports Visa, Mastercard, PayPal, Skrill, Neteller, Trustly, Paysafecard, and more — with a minimum deposit of £10.
Does 21 Casino have sister sites?
Yes. Sister sites include Casimba, Slot Planet, and SpinYoo, all operated by White Hat Gaming and offering similar game libraries and bonuses.



